Frequently Asked Questions
Everything you need to know about Weatherproof® outerwear and apparel.
How do I determine the best size for my Weatherproof® garment?
We recommend referring to our comprehensive Size Guide located on each product page. Our garments are designed with a classic fit to allow for comfortable layering during colder months.
What is your return policy for online orders?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
Are Weatherproof® jackets fully waterproof or water-resistant?
Product capabilities vary by style. Our 'Waterproof' collection features seam-sealed construction for total protection, while our 'Water-Resistant' items are treated with a DWR coating to repel light moisture and wind.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental U.S. Expedited and overnight shipping options are available at checkout for an additional fee.
How should I care for my tech-fabric outerwear?
To maintain the integrity of the weather-shielding technology, we recommend machine washing on a cold, gentle cycle and tumble drying on low. Avoid fabric softeners and bleach.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to provide global shipping to our international customers in the near future.